Observation of our classes is not permitted.
Please arrive 5 to 10 minutes before class. Leaving class early is strongly discouraged.
All participants must be 18 years of age or older.
Walk in students are welcome any time provided there are spaces available.
If you are sick, please do not attend any classes. If we notice that you are sick, you will be sent home.
We reserve the right to cancel any classes with low or no registrants. So make sure you register in advance for classes.
Registration, waiver and class payment is due prior to attending class.
Refunds & Credits
All purchases and class credits are non-refundable and non-transferrable.
Workshop credits are transferrable with a 24 hour notice.
All class packs have an expiration date.
If you are more than 5 minutes late to class, you will not be allowed into the classroom and will need to reschedule.
Warming up helps prevent injuries. If you are late to a class, you will miss the warm-up and will not be allowed into the classroom. This is a safety issue. Please respect both our instructors and the other students by arriving to class on time. We are very strict about enforcing this policy.
Regular scheduled class cancelations are permitted with no penalty up to 5 hours prior to the start of class.
Flexibility classes and private lessons have a 24 hour cancelation policy.
Single class, class package, private session registrant will lose their credit. Monthly members will be charged $10 to their account.
Flexibility program registrant will be charged a $5 fee per flexibility class missed.
Cancelations with less than 5 hour notice are difficult to fill. By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot.
It is your responsibility to cancel your reservation by logging into your account. No emails, phone calls, facebook message or text message will be accepted.
If you would like to attend a class that has a waitlist please add your name, as there are frequent cancellations. If you are added to the class, our system will send you an email confirmation and you can also check by logging into Mind Body.
Inclement Weather Alert
To check if the studio is open due to the weather, please visit our FaceBook page for the latest notices.
Pole Class Tips
Do not apply lotions or oils before attending pole classes as it will make hands and legs slippery and unable to grip the pole. Please do not wear jewelry (especially rings) to pole class for they will damage the poles and the jewelry itself.
Typical athletic clothing is appropriate for all of our classes, under garments or swimsuits are not allowed to be used as work-out attire.
No street shoes are allowed in our classes. You are welcome to wear heels in class but they must be made for pole dancing (e.g., PleaserUSA or Ellie brands) and have ankle straps.
Session Makeup Policy
Doll House Pole Fitness understands that life happens. If you miss a class, you are still required to abide by our cancellation policy and you are allowed to make it up in another session within the same month. If you do not make up a missed class before the end of the session, you forfeit your credits.
Groupon and Living Social Deals
Deals that were purchased prior to 2018 are expired. Only face value can be used. Must have copy of original voucher to use as studio credit.